Terms & Conditions
1. THE AGREEMENT
Agreement: the agreement between Irvine Consultancy SARL (the Company) and the Client which incorporates the Invoice and these Terms.
2. TERMS AND CONDITIONS
The dispatch of tickets and hotel vouchers is contingent upon the receipt of full payment.
Lost tickets cannot be refunded nor replaced.
Accommodation expenses are prepaid as per the terms specified in the confirmation, and any additional charges must be settled upon departure. The client assumes full responsibility for these additional expenses.
The Client, as well as any individuals accompanying the Client, assume full responsibility for any damages they may cause to the interiors or fixtures of the venue. The Client agrees to promptly reimburse the necessary repair costs or damages, if deemed necessary.
By attending this event, you provide consent to be photographed, filmed, and/or otherwise recorded. Furthermore, you grant permission for the Company to utilise your likeness in their promotional and/or marketing materials.
3. PAYMENT
Upon receiving an order, an invoice will be generated. The total amount indicated on the invoice is due and payable in full, and the payment terms specified on the invoice apply.
In the event that payment is not made within the designated payment terms stated on the invoice, the Company retains the right to charge interest. The interest will be calculated on a daily basis at an annual rate of 2.5% above the prevailing base rate of the European Central Bank (ECB).
This interest will be applied to the outstanding balance from the due date for payment until the Company receives full payment.
4. CANCELLATION FEES
Once hospitality services are confirmed, the full amount becomes payable and non-refundable. Under no circumstances will deposits be eligible for return.
5. LIMITATION OF LIABILITY
The Company shall not be liable to the Client for failure to provide the booking if such failure is due to circumstances beyond the reasonable control of the Company. These circumstances include, but are not limited to, acts of God, war, terrorist activity, strikes, lock-outs, industrial action, political insurgence, fire, flood, drought, tempest any other natural or man-made occurrences, pandemics, mechanical or technical breakdowns or suspension or (part) cancellation of an event by third parties.
In the event of such circumstances, the Company will exert its utmost efforts to reschedule the booking or event. If the event, hospitality package, or any part thereof is cancelled due to Force Majeure and cannot be feasibly rescheduled, your agreement will remain valid for the following year.
In this case following conditions apply:
The Company will diligently endeavour to offer an alternative, similar product, contingent upon its availability. In such circumstances, the contractual conditions shall be preserved and/or adjusted to accommodate the new dates. Any deposits paid, subject to the agreement, shall remain payable and be retained for the new Event.
In the event that the Client shall have a claim against the Company in relation to bookings not provided by the Company under the contract and not attributable to any of the events described in clause 5 – Force Majeure -, the liability of the Company shall be limited to the price paid by the Client for such booking. The Company's liability shall not extend to any consequential loss or damage suffered.
In the event the Client is dissatisfied with, or has any complaint against, the Company in relation to any goods or services provided by the Company under the agreement, the Client must communicate such dissatisfaction or complaint to the Company in writing within a period of seven days subsequent to the date of the relevant event.
Failure to comply with this condition shall preclude the Client from making any future claim against the Company except for claims pertaining to death or personal injury suffered by the Client resulting from negligence on the part of the Company or its employees.
The Client agrees that the limitation of liability in clause 5 is fair and reasonable.
6. INSURANCE
All guests are accountable for obtaining their own personal insurance coverage. The Company assumes the responsibility of diligently and carefully arranging bookings with third parties on behalf of the clients. However, we cannot be held liable for any loss or damage arising from the actions or omissions of carriers, hotels, restaurants, or any other third parties over whom we have no direct control. The Client acknowledges that the Company contracts with such parties as an agent on their behalf.
7. GOVERNING LAW
The contract shall be governed by and construed in all respect in accordance with the Laws of the United Kingdom.
Registered Office:
Irvine Consultancy SARL
17 Boulevard de Suisse
Le Rose de France
98000 Monaco
Reg No: 21S08693